Personal Information
Organization / Workplace
Madrid Area, Spain Spain
Industry
Technology / Software / Internet
Website
www.presenceco.com
About
Marketing and Communication professional with +16 years of experience, working in technological multinational companies, defining & executing International Marketing & Communication Strategies and programs, having achieved significant results in:
- Definition of the strategy, budget planning and the following-up of relational and direct marketing activities.
- Effective Internet strategies with experience in e-marketing using Social Media, Web Analytics, Email Marketing, Search Engine Marketing & Optimization (SEM&SEO).
- Development and implementation of internal and external communication strategies.
- Vendor negotiations and management.
- Strategic and operational knowledge of product...
Tags
call center
contact center
contact center software
outbound call software
multichannel call center
hosted contact center
outbound
presence technology
inbound
predictive dialer
blending
social media
presence traveler
redes sociales
multichanner contact center software
dialer
call center optimization
scripting
back office
integración
invidentes
jaws
contact center roi
spanair
"social media"
"call center"
"unified communications"
"contact center"
award
asterisk
atencin cliente
expocontact
nice systems
contat center
multichannell call center
software avanado call center
call center ou central de atendimento
case study
See more
Presentations
(11)Documents
(4)Personal Information
Organization / Workplace
Madrid Area, Spain Spain
Industry
Technology / Software / Internet
Website
www.presenceco.com
About
Marketing and Communication professional with +16 years of experience, working in technological multinational companies, defining & executing International Marketing & Communication Strategies and programs, having achieved significant results in:
- Definition of the strategy, budget planning and the following-up of relational and direct marketing activities.
- Effective Internet strategies with experience in e-marketing using Social Media, Web Analytics, Email Marketing, Search Engine Marketing & Optimization (SEM&SEO).
- Development and implementation of internal and external communication strategies.
- Vendor negotiations and management.
- Strategic and operational knowledge of product...
Tags
call center
contact center
contact center software
outbound call software
multichannel call center
hosted contact center
outbound
presence technology
inbound
predictive dialer
blending
social media
presence traveler
redes sociales
multichanner contact center software
dialer
call center optimization
scripting
back office
integración
invidentes
jaws
contact center roi
spanair
"social media"
"call center"
"unified communications"
"contact center"
award
asterisk
atencin cliente
expocontact
nice systems
contat center
multichannell call center
software avanado call center
call center ou central de atendimento
case study
See more